Order Cancellation & Changes Policy

Order Cancellation & Changes Policy

Kavreino allows customers to request cancellation or eligible order
changes before shipment.

Because fulfillment can progress quickly, customers should contact us as
soon as they identify a required change.

1. Cancellation Before Shipment

A customer may request cancellation before the Kavreino order has
shipped.

Contact:

service@Kavreino.com

Please include:

  • Order number
  • Customer name
  • Clear cancellation request

2. Cancellation Confirmation

Sending an email does not automatically mean the order has already been
cancelled.

Kavreino must first review the fulfillment status.

A cancellation is complete after it has been confirmed.

3. Orders That Have Shipped

Once a Kavreino order has shipped, it can no longer be handled as a
pre-shipment cancellation.

After delivery, eligible products may be handled under the Kavreino
Returns & Refunds Policy.

4. Delivery Information Changes

If delivery information needs correction before shipment, contact:

service@Kavreino.com

Kavreino will attempt to assist where the fulfillment status still
allows changes.

5. Product or Quantity Changes

Before shipment, customers may request changes including:

  • Quantity adjustments
  • Removal of an item
  • Product selection changes

Depending on the order status or checkout system, Kavreino may recommend
cancelling the eligible order and placing a new one.

6. Payment After Cancellation

Where a paid order is successfully cancelled before shipment, the
applicable payment reversal or refund will be initiated.

Financial institution processing times may vary.

7. Cancellation by Kavreino

Kavreino may cancel an order where reasonably necessary because of:

  • Product availability
  • Payment verification
  • Suspected unauthorized activity
  • Material pricing errors
  • Shipping restrictions
  • Other legitimate fulfillment issues

8. Cancellation Contact

service@Kavreino.com